Build / A conversation about the work
Start with one workflow.
Spontalo explores how a repeated piece of business work could become a small, controlled AI system. The starting point is the task, the people and the decisions around it.
From a task to a system
Make the boundaries
part of the brief.
A useful first conversation is about what happens today and what should stay in human hands.
Name the repeated task.
Choose one piece of work and a clear finish. Describe how it is handled today.
Map what comes in.
Identify the emails, documents, forms or messages needed to do the job.
Separate routine work from exceptions.
Write down the familiar steps, the missing details and the cases that need judgement.
Place the approval points.
Decide what the system may prepare or do, and what a person must review first.
Build small. Test the boundaries.
Test representative cases and awkward ones. Review the results before widening the scope.
Tell us about the busywork
What keeps landing
back on your desk?
A short description is enough to start:
- What starts the task?
- What keeps needing a check or a follow-up?
- Who makes the final decision?
Keep the first note general. Leave customer records and confidential documents out.
An initial conversation to understand the workflow and whether it is a sensible fit.